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Privacy policy
Privacy Policy
The confidentiality of your personal data is one of the main concerns of TECHROM INDUSTRY SOLUTION SRL, headquartered in Buftea, Ilfov, Romania, acting as a data controller.
The purpose of this document is to inform you about the processing of your personal data in the context of using the website rezistentemag.ro, hereinafter referred to as "the website".
Contents
- Categories of personal data processed
- Purposes and legal grounds for processing
- How long we process your data
- Disclosure of personal data
- Transfer of personal data
- Your rights
- Children's privacy
- Changes to the privacy policy
1. Categories of Personal Data Processed
A. If you are a customer of the website, we process your personal data such as:
- First and last name
- Phone number
- Email address
- Billing address
- Delivery address
- Data relating to how you use the website (for example, your behavior, preferences, and habits on the website)
- Any other categories of data that you provide directly when creating a user account, placing an order through the website, or otherwise resulting from your use of the website
If you choose to create a user account using your Facebook or Google account, we will process the following public profile data displayed by those applications:
- username
- email address
If you choose to create a user account only before completing an order for a product available on the website, your email address will be requested and an account will be created automatically based on it.
If you do not complete the order, your email address and the other data provided will not be stored by TECHROM INDUSTRY SOLUTION SRL, and the created account will be automatically deleted.
B. If you are a visitor of the website, we process your personal data that you provide:
- directly, in the context of using the website, such as the data you provide through the contact / questions / complaints sections, to the extent that you contact us in this way
- indirectly, such as: IP address, browser used, browsing duration, search history, operating system used, language and viewed pages, full URLs, click sequence to, through, and from our website, information or products viewed / searched, duration of visits to certain pages, information regarding interaction with pages (for example scrolling, clicks, mouse-overs), and user behavior data
2. Purposes and Legal Grounds for Processing
A. If you are a customer of the website, TECHROM INDUSTRY SOLUTION SRL processes your personal data as follows:
For carrying out the contractual relationship between you and TECHROM INDUSTRY SOLUTION SRL
This includes taking over, validating, shipping, and invoicing the order placed on the website, informing you about the order status, organizing the return of ordered products, and related activities.
Legal basis:
The processing of your data for this purpose is based on the contract concluded between you and TECHROM INDUSTRY SOLUTION SRL, as defined in the Terms and Conditions available on the website. Providing your personal data is necessary for the performance of this contract. Refusal to provide the data may make it impossible to carry out the contractual relationship.
For fulfilling legal obligations
This includes obligations arising in connection with the services provided through the website, including fiscal and archiving obligations.
Legal basis:
Processing for this purpose is necessary to comply with legal obligations. Providing your data is necessary. Refusal may result in the impossibility of complying with legal obligations and therefore in the impossibility of offering services through the website.
For marketing activities
This includes sending commercial communications by remote means of communication (email, SMS) regarding the products and services offered by TECHROM INDUSTRY SOLUTION SRL through the website.
Legal basis:
The processing for this purpose is based on your consent, if you choose to provide it.
You may express your consent by ticking the corresponding box when creating your account or later in the "My Account Information" section.
To unsubscribe from receiving such commercial communications, you can use the option available at the end of each email or SMS containing commercial communications. In addition, you can unsubscribe by accessing the "My Account Information" section.
Providing your data for this purpose is voluntary. Refusing to provide consent will not have negative consequences for you.
For analyses and reporting regarding website operation
This includes creating consumer preference profiles, mainly in order to improve the experience provided on the website.
Legal basis:
This processing is based on the legitimate interest of TECHROM INDUSTRY SOLUTION SRL in constantly improving the customer experience on the website.
Providing your data for this purpose is voluntary. Refusal will not have negative consequences for you.
B. If you are a visitor of the website, TECHROM INDUSTRY SOLUTION SRL processes your personal data as follows:
For marketing activities
This includes sending commercial communications by remote means of communication (email, SMS) regarding the products and services offered through the website.
Legal basis:
The processing is based on your consent, if you choose to provide it.
You may express your consent by completing and ticking the appropriate box in the newsletter subscription form available on the website.
To unsubscribe from such communications, you can use the option available at the end of each email or SMS containing commercial communications.
Providing your data for this purpose is voluntary. Refusal will not have negative consequences for you.
For resolving complaints and monitoring traffic
This includes resolving complaints, monitoring website traffic, and improving your experience on the website.
Legal basis:
This processing is based on the legitimate interest of TECHROM INDUSTRY SOLUTION SRL in ensuring the proper functioning of the website and in constantly improving the visitor experience, including by resolving comments, questions, or complaints.
Providing your data for this purpose is voluntary. Refusal will not have negative consequences for you.
3. How Long We Process Your Data
We will process your personal data for as long as necessary to achieve the processing purposes mentioned above.
If you are a customer, we will process your data throughout the duration of the contractual relationship and afterwards in accordance with the legal obligations incumbent upon us. For example, supporting financial-accounting documents must be kept for 10 years from the end of the financial year during which they were drawn up.
If you are a customer and choose to delete your user account by pressing the "delete account" button in the "My Account Information" section, this action will be interpreted as your choice to unsubscribe from receiving commercial communications concerning the products and services offered through the website.
If you choose to delete your user account, we will no longer send you such emails and/or SMS messages.
However, please note that deleting your account does not automatically result in the deletion of your personal data.
If you wish your personal data to no longer be processed, or if you want your data to be deleted, you may exercise the rights detailed in section 6 below.
If you request deletion of your account, but there is at least one active order linked to that account, the deletion request may only be registered after the products have been delivered and the last active order has been completed.
If you withdraw your consent for processing for marketing purposes, we will stop processing your personal data for that purpose, without affecting processing carried out before the withdrawal of consent.
4. Disclosure of Personal Data
We do not rent or sell your personal data to third parties.
In addition to the controller, in certain situations data may be accessible to third parties such as service providers, transport operators, hosting providers, and IT companies, appointed where necessary as processors on behalf of the controller.
These parties are contractually obliged to maintain the confidentiality of the data and to use it exclusively for the purpose for which it was provided.
We may also disclose your personal data to central or local public authorities, for example in the following situations:
- for website administration
- where such disclosure is necessary for awarding prizes or other benefits to data subjects resulting from participation in promotional campaigns organized through the website
- for maintaining, personalizing, and improving the website and the services provided through it
- for data analysis, testing and research, monitoring usage and activity trends, developing security features, and user authentication
- for transmitting marketing communications, within the conditions and limits provided by law
- where disclosure of personal data is required by law
5. Transfer of Personal Data
The personal data provided may be transferred outside Romania, but only to countries within the European Union.
6. Your Rights
Under the conditions provided by personal data protection legislation, as a data subject you benefit from the following rights:
- Right to information – the right to receive details regarding the processing activities carried out by TECHROM INDUSTRY SOLUTION SRL, as described in this document
- Right of access – the right to obtain confirmation as to whether your personal data is being processed, as well as details regarding the processing activities, such as how the data is processed, the purpose of the processing, recipients or categories of recipients of the data, etc.
- Right to rectification – the right to obtain, without undue delay, the correction of inaccurate or unjustified personal data, as well as the completion of incomplete data
- Right to erasure ("right to be forgotten") – applicable under certain conditions; following an erasure request, the data may be anonymized and processing for statistical purposes may continue under those conditions
- Right to restriction of processing – under certain conditions
- Right to data portability – the right to receive personal data in a structured, commonly used, and easily readable format, as well as the right to have those data transmitted to another controller, where the legal conditions are met
- Right to object
- in relation to processing activities, this may be exercised by sending a request as indicated below
- at any time, for reasons related to your particular situation, to processing based on legitimate interest or public interest, except where the controller demonstrates compelling legitimate grounds which override your interests, rights, and freedoms, or where the purpose is the establishment, exercise, or defense of legal claims
- at any time, free of charge and without any justification, to the processing of your data for direct marketing purposes
- Right not to be subject to an automated individual decision – the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you to a significant degree
- Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing or with the competent courts, if you consider it necessary
For any additional questions regarding how personal data is processed, and in order to exercise the rights mentioned above, please contact us at the following email address:
office@techrom.ro
7. Children's Privacy
We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to request information of any kind from persons under 18 years old.
If through an error we come into possession of such information and we are notified of this fact, we will obtain the appropriate parental consent to use the information or, if this is not possible, we will delete the information from our servers.
If you wish to notify us that we have received information about a person under 18 years old, please contact us by email at:
office@techrom.ro
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy.
In the event of major future changes, you will be notified by email (where possible) or by displaying a specific message on the website.
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